Support Center
Frequently Asked Questions
Quick answers about Gift Tree BD orders, delivery, payment and gift customization.
checkout
2 questions
Can I order from outside Bangladesh? +
Yes. Sender country and international-friendly payment fields are included in checkout.
Can I add a gift message? +
Yes. Every order can include a custom gift message, plus cake and balloon text when relevant.
delivery
2 questions
Do you offer same-day delivery? +
Same-day delivery is available in Dhaka depending on order time and product availability.
Why is courier hidden for cake or balloon orders? +
Cake and balloon products need careful handling, so courier is hidden automatically for quality protection.
payment
1 question
Which payments are supported? +
Cash on Delivery, bKash, Nagad and SSLCommerz are available in the custom checkout.